Never Correct A Customer’s English…Even If You Are Right

Customer left this with me (see below)…

She asked for the SALmon (pronouncing the “L”). I confirmed back to her that she wanted the salmon (without pronouncing the “L”).

I never said “you’re pronouncing it wrong” or made a big deal. I just repeated it back, saying it the right way.

Sir, if your wife wants to sound like an idiot for the rest of her life that’s fine. But don’t expect me to not gently encourage her to sound like she has two brain cells to rub together.

english

-Submitted by Ravn-

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