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How To Deal With An Annoying, Loud Chewer

Does it drive you crazy when people eat loudly or chew with their mouth open? Ever wonder how to handle this type of situation? Well here is your solution…

Mom of Autistic Child is Ready to Argue With Chili’s Manager—He Has A Very Surprising Reaction!

A man named Tony Posnanski is winning over the Internet with an emotional Facebook post he wrote about an encounter he had as a Chili’s manager. Though it occurred 2 years ago, Tony’s interaction with the woman and child at “Table 9″ left its mark on him forever, and it sure left an imprint on our hearts too!

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The post reads:

To the woman and child who sat at table 9,

I did not introduce myself to you. My name is Tony Posnanski. I have been a restaurant manager for fifteen years now. My day consists of making sure my restaurant runs well. That could mean washing dishes, cooking and sometimes even serving tables. I have also dealt with every guest complaint you can imagine.

A few weeks back you came into my restaurant. I was very busy that night. I was running around helping the kitchen cook food. I was asked to talk to a table close to yours. I did and they said your child was being very loud. I heard some yelling while I was talking to that table. I heard a very loud beep from a young girl.

I started to walk to your table. You knew what I was going to ask. You saw the table I just spoke to pointing at you. I got to your table and you looked at me. You wanted the first word. You said…

“Do you know what it is like to have a child with Autism?”

You were not rude when you asked the question. In fact, you were quite sincere. Your daughter could not have been more than five years old. She was beautiful and looked scared that I was at the table. She looked like she thought she was in trouble.

In fifteen years I do not have a lot of memorable moments as a restaurant manager. I remember some guests who were mad that their burger was not the way they wanted it. I remember a woman who called corporate on me because she said I gave her a regular Coke instead of a Diet Coke. I remember having to cut people off from drinking alcohol and I remember having to tell tables to have their child be quieter.

However, I do remember everything about the day my son was born. How I cried when I heard him cry. How I stood there and told him I would do anything for him and be the best father possible. I remember the day I married my wife. How I cried and promised to be the best husband possible. I remember the day my daughter was born. I did not cry that day. I was just so relieved because I lost a child two years earlier.

I know what I was supposed to say when I went to your table. I was supposed to politely tell you to please not have your daughter yell. I was supposed to offer to move you to another area. I was supposed to offend you by not offending you…

I did not do any of that.

Instead I just told you I hoped your meal was awesome. I high fived your daughter and then I told you that your meal was on us tonight. It was only sixteen dollars. It meant more to me than that. I do not think the other guests I spoke to were happy about it. At that moment it did not matter to me.
I do not know how you reacted. I had to leave to go cook because the kitchen was not doing very good that night. When the server asked me why I bought the food I just said you did not enjoy your steak. I did not tell anyone what you said to me. I was thankful you did say it to me though.

You asked me a question that I did not answer. The truth is I do not know what it is like to have a child with Autism. I know what it is like to be a father. I know what it is like to be a husband. I know what it is like to not tell his wife how much he loves her enough. I know what it is like to want to spend more time with his children.

You asked me the question right away. You have been through this before in other restaurants. I did not want to be like other managers for one moment. I did not want to tell you what you always heard.

Honestly, I wrote this to you and your beautiful daughter because I wanted to thank you both.

You have given me a great restaurant memory. One that I needed for the last fifteen years.

You also taught me a valuable lesson…

Sometimes doing the right thing does not make everyone happy; just the people who need it the most.

Sincerely,

Tony Posnanski

Could My Server Act More Black Please?

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All my life I have been told that I speak like a white man and present myself as a white man….that I am simply not black enough….what exactly does that mean? Last night was not an exception. Last night, I waited on a rude couple (African American) who at the end of their dining experience, decided to write me this on the check. I was so shocked that all I could do was laugh…not laugh at the check itself but their sheer stupidity. The sad thing is the mentality comes from expectations of a negative stereotype of a black man from another black man but cry wolf if another man of another ethnicity calls out the negative actions. I am a human being first and foremost who also happens to be of African American decent. My focus in life isn’t “being black “…its being a good human being….to God and myself and the people in my life! A man by definition, is supposed to be courageous, have a sense of morals and responsibility….a man of compassion….great compassion…to immerse oneself in education and face the challenges in life head on with the will of God! So I am not black enough? Okay well….I am black enough for me but I am a great man! A gentleman! And I really pray that there will come a day when the whole world wakes up! My name is Lamont Reed, I am a man of compassion and I am proud of me and who I am….I am proud to just be me and show love to my friends and families of all ethnicities and I even have my own flag to wave…my big L flag! For Lamont, of course.

Signed The Black Guy

After receiving bad service, a customer left this unexpected note and tip behind for his server…

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Note Reads:

Dear Patricia T,

I am attempting to show you more kindness and attention than you showed me today. I have also arranged to buy your meal during your shift with your manager as well. I was once a server and I know it sucks! I had crappy days and bad tippers but never gave attitude. It was always about guarding my words and actions and rising to the job I was hired to do. Take the money and buy a snickers.

Signed,

“The black guy they sat in your section and you didn’t want to serve because the don’t tip”

Have you ever adjusted your service based on a stereotype?

How Dare You Charge Me Extra On My Birthday!

Birthday Entitlement…got to love it!

fbben

Customer < Benihana:

I’m so disappointed in my favorite restaurant. First you get rid of the hot towels. Then you make me bring someone with me in order to use (my) BIRTHDAY coupon so that you can get some extra money on the side and so you don’t feel like your missing out on some extra cash and then…….. YOU REFUSE TO PUT EXTRA GARLIC BUTTER ON CARRY OUT RICE THAT IS TYPICALLY DRY!!!! WHICH I KNOW SINCE I GO EVERY FRIDAY FOR LUNCH. And to add insult to injury you have the worst manager managing your location in Farmingion Hills, MIchigan at 21150 Haggerty Road. She needs a refresher course in customer service. I think she should be replaced with someone who actually likes their job and values others as people and not as walking dollar signs. It took three separate instances of bad service before I was forced to address this on their home page. Please let people who do not dine in have the choice of having extra garlic butter added to their rice in stead of trying to charge them. Your not charging for extra garlic butter at the table…. are you?