Could My Server Act More Black Please?

Could My Server Act More Black Please?

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All my life I have been told that I speak like a white man and present myself as a white man….that I am simply not black enough….what exactly does that mean? Last night was not an exception. Last night, I waited on a rude couple (African American) who at the end of their dining experience, decided to write me this on the check. I was so shocked that all I could do was laugh…not laugh at the check itself but their sheer stupidity. The sad thing is the mentality comes from expectations of a negative stereotype of a black man from another black man but cry wolf if another man of another ethnicity calls out the negative actions. I am a human being first and foremost who also happens to be of African American decent. My focus in life isn’t “being black “…its being a good human being….to God and myself and the people in my life! A man by definition, is supposed to be courageous, have a sense of morals and responsibility….a man of compassion….great compassion…to immerse oneself in education and face the challenges in life head on with the will of God! So I am not black enough? Okay well….I am black enough for me but I am a great man! A gentleman! And I really pray that there will come a day when the whole world wakes up! My name is Lamont Reed, I am a man of compassion and I am proud of me and who I am….I am proud to just be me and show love to my friends and families of all ethnicities and I even have my own flag to wave…my big L flag! For Lamont, of course.

Signed The Black Guy

Signed The Black Guy

After receiving bad service, a customer left this unexpected note and tip behind for his server…

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Note Reads:

Dear Patricia T,

I am attempting to show you more kindness and attention than you showed me today. I have also arranged to buy your meal during your shift with your manager as well. I was once a server and I know it sucks! I had crappy days and bad tippers but never gave attitude. It was always about guarding my words and actions and rising to the job I was hired to do. Take the money and buy a snickers.

Signed,

“The black guy they sat in your section and you didn’t want to serve because the don’t tip”

Have you ever adjusted your service based on a stereotype?

How Dare You Charge Me Extra On My Birthday!

Birthday Entitlement…got to love it!

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Customer < Benihana:

I’m so disappointed in my favorite restaurant. First you get rid of the hot towels. Then you make me bring someone with me in order to use (my) BIRTHDAY coupon so that you can get some extra money on the side and so you don’t feel like your missing out on some extra cash and then…….. YOU REFUSE TO PUT EXTRA GARLIC BUTTER ON CARRY OUT RICE THAT IS TYPICALLY DRY!!!! WHICH I KNOW SINCE I GO EVERY FRIDAY FOR LUNCH. And to add insult to injury you have the worst manager managing your location in Farmingion Hills, MIchigan at 21150 Haggerty Road. She needs a refresher course in customer service. I think she should be replaced with someone who actually likes their job and values others as people and not as walking dollar signs. It took three separate instances of bad service before I was forced to address this on their home page. Please let people who do not dine in have the choice of having extra garlic butter added to their rice in stead of trying to charge them. Your not charging for extra garlic butter at the table…. are you?

I Hate It When Someone Dying Ruins My New Year’s Eve Dinner

I Hate It When Someone Dying Ruins My New Year’s Eve Dinner

A woman suffered a heart attack during a New Year’s Eve celebration at a downtown Indianapolis bar, but a customer’s complaint about the response fueled a social media firestorm.

According to a manager at Kilroy’s Downtown Indy, a 70-year-old woman suffered the heart attack while celebrating New Year’s Eve with her family. A customer named Holly Jones took to Facebook to complain that the response to the event ruined her holiday celebration. The woman said she believed someone had suffered a drug overdose and was upset the wait staff wasn’t attentive to her and her guests:

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“I will never go back to this location for New Year’s Eve!!! After the way we were treated when we spent 700+ and having our meal ruined by watching a dead person being wheeled out from an overdose my night has been ruined!!! Every year we have come to Kilroys to enjoy New Years Eve and tonight we were screamed at and had the manager walk away from use while (we) were trying to figure out our bill being messed up. The manager also told us someone dying was more important then us being there making us feel like our business didn’t matter, but I guess allowing a Junkie in the building to overdose on your property is more important then paying customers who are spending a lot of money!! Our waitress when we were trying to ask about our bill being messed up also said “what do you want me to do (expletive) pay your bill for you?” What a great way to talk to a paying customer! I get that working on New Years Eve (is) stressful but being a complete (expletive) to us all night knowing you get an automatic gratuity is not right!!!”

Kilroy’s manager Chris Burton replied to the woman’s post and clarified the woman had not suffered a drug overdose, but had a heart attack.

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“First of all, the “overdosing junkie” that you speak of was a 70-year-old woman who had a heart attack. Thankfully she was revived at the hospital and survived. It sounds like you were very concerned about her so I thought you should know. This poor lady, who was celebrating New Year’s Eve with her husband and son, had to be placed on the floor of a completely packed bar and have her shirt removed in front of everyone so the paramedics could work on her.

But I completely understand why you think being intoxicated (expletive) that didn’t understand your bill should take priority over a human life. I especially appreciate you making your server (who doesn’t curse) cry as well. I’m sure she really enjoyed working on New Year’s Eve just to deal with people such as yourself. I personally had to leave a show to take a phone call from an emotional manager telling me someone died at Kilroy’s and that other employees were not doing so well dealing with this. (At the time they didn’t know that she was going to make it.) So I understand how inconvenient this was for your night.

But honestly, I’m glad to hear you won’t be coming back to Kilroy’s because we wouldn’t want anyone as cold hearted and nasty as you returning. I appreciate anyone who chooses to spend their money at Kilroy’s until they act like you. You can take your money anywhere else after that, and I won’t lose a second of sleep over it. Happy New Year!”

In a follow up post, Kilroy’s said the woman survived, but still has a long way to go. The bar encouraged customers to support her recovery. Her family has created a GoFundMe page to help pay for her medical expenses.

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The bar also told people that there were several people named “Holly Jones” on Facebook and urged people not to send hateful messages to them. It added the woman who made the original post has since taken down her Facebook profile.

People from around the globe have been posting to Kilroy’s Facebook page praising Burton for his reply.

UPDATE: Since posting the story at 10:30 A.M., donations to the family’s GoFundMe page have more than doubled and surpassed the $5,000 they were asking for.

Original Story From Fox 2 Detroit