Stephanie: We went to Carraba’s last night for a birthday dinner. We had a party of 8 adults, so we called ahead for a 5:30pm seating (we actually called twice to assure we would have a seat). When we arrived, we were told it would “be a few minutes” so they could push the tables together. After 30 minutes, still no table. The hostess refused to push together two 4 top tables for us to sit at and since one party (that did not call ahead) was taking up both 8 top tables, we would not be seated until they were finished and gone. We ended up waiting an hour before walking out and finding a different restaurant.
The staff at Carraba’s was very unorganized and not helpful at all. We saw 2 full trays or drinks and food get dropped within 5 minutes of each other. It took 15 minutes for the staff to clean up the broken glass on the floor. During that 15 minutes, at least 10 staff members walked by the mess without doing anything. It took a very long time for tables to get bussed and then seated. We watched a couple at the bar (with a pager) be completely forgotten about while multiple other parties were sat before them.
I am completely disappointed with the lack of customer service in this restaurant. I hope this review helps other patrons avoid this type of issue in the future.
So would you have preferred the staff ask the people who “didn’t call ahead” to move so that your party could sit? They can’t magically make people disappear who got there BEFORE you. The world unfortunately does not revolve around you lady…
Betty: Shame on Carrabbas Grill for not allowing a Christmas tree .I have noticed there are decorations all over the place. Please tell me what hoilday you are celabrating. Dont tell me you dont want to offend someone coming into your grill. .Will boycott & tell all my F/B friends about this ridculous idea.
Michelle: Dear Cheesecake Factory can I please make a suggestion for people who have allergies. I went for the second time and my order had onion rings and I noticed that they seamed “off” I asked my server if the oil they used to cook the rings and fries in was were they cooked the shrimp and fish in and she did not know but would check for me. Upon returning she she said YES they did they use the same oil for EVERY THING! I am allergic to fish and shell fish and know of others who are, there was nothing listed on your menu stating that the oil was used for every thing; so you may what to list this for future use so people like myself will know. PS I was not even offed something else as a side or a discount so that is something you might want to address also.
Ben: Completely lost my appetite looking over to see this in your Petoskey, MI location. Wish you would enforce a no shirt, no shoes, no services policy – doesn’t health code require this? And the man then claims he never alerted a manager or anything. He just waited to complain about it on Facebook…I smell free gift cards in Ben’s future!!
From not paying for lemonade to leaving ice cream in the bread aisle, bad girls (Cecily Strong, Vanessa Bayer, Sasheer Zamata, Leslie Jones, Aidy Bryant, Kate McKinnon) do it well. But, no matter what, they still tip their server.
Michael Holsworth: Please share this….
So I was going to eat lunch with my family today (10-11-2015), we had decided to go to the Olive Garden in Independence off 40hwy and Noland Rd for my birthday lunch… They were running late getting there so I decided to go inside and wait for them. I walked in and sat down on a bench just inside the doors. As I was sitting there waiting, one of the employees told me ” Sir, we don’t allow guns in here.” Now mind you I am in full police uniform and on duty. I actually thought it was a joke at first so I asked her ” Are you serious?” She replied back with ” Yes”. So I told her ” well I can leave I guess.” She then replied back ” yes please leave”
Now I never in my wildest thoughts would of thought this would happen in the Kansas City area. I see it happening all over the United States to other officers but never thought it would of happened to me.
Please share this post and let everyone know how this establishment is treating their local law enforcement.
Did you take your own order, cook your own food, and serve it to yourself too?
Suzanne:Had lunch at Great Falls, MT, restaurant today. Food and service were fine until we wanted to pay our check. We were presented with an electronic apparatus that was sitting on the table when we arrived, which I had moved out of our way. We laid our bank cards on the edge of the table, and a worker came over to teach us how to pay our check with the apparatus. Isai we would rather not. She proceeded energetically to ignore or wishes, walk us through the procedure, and ask us to tip an sign on the screen, which my friend noted was dirty. When the employee left, my friend and I agreed not to return as we were expected to wait on ourselves. Bye, Applebee’s.