Allen: I had my dinner planned for tomorrow to return to the Applebee’s where the bangwagon SeaCHEAT fan was trying to talk the crap to me after we lost the NFC Championship. Had to look for the receipt so I would know whom I was looking for. Called up there and thanks to my work he was fired after that incident. Oh well I guess I’ll eat @ home tomorrow although my only intent to return to that applebee’s was to pick on him but I got the better laugh getting him fired and he now works in a gas station! #lmfao
Tip Line Reads: Next Time Don’ Bet Against The San Francisco 49ers!!!
Becky: OK – I have tried the survey several times and it never works and then I went to contact us on the Applesbee’s page and can’t get anything sent always an error so here I am on your facebook page – we ate at the Applebees in Wheeling Highland and had a server that continued to call us Honey – sweety – darling sugar and who knows what else – this is very offensive to us – we reserve those words for each other please let your sever Crystal know that we will not let her wait on us again – thanks
I just wanted to let you know about my experience Saturday night. The Rams had just won State and we went to eat and wait on the team. When we were being seated I asked the hostess if they were ready for the crowd, that Hillcrest had just won state. She said “yeah we heard” and rolled her eyes. I thought that odd… After the team arrived the restaurant had become very crowded. My daughter was standing at the end of our table getting ready to leave and the waitress ran into her, pushed her and very rudely said ‘excuse me’ without looking back. I was livid but to be a good example I kept my mouth shut. I was telling a friend about it and she told me a few days earlier that she and her husband were sitting at the bar eating and the football team coming into the restaurant was brought up. The bartender told my friend that they hated it when the team came because it got so crowded and followed it up with the fact that it didn’t matter because they were not old enough to sit at the bar anyway. My friend told me it was a new bartender in the restaurant. Maybe she didn’t understand how much this community loves football… I don’t know but she had NO right to say that to any customer, especially one of the players mother!!!!!!!
I think that on nights such as Saturday the employees may have to work a little harder and yes it’s crowded but they should be making more money in tips. It really makes me sad that our favorite neighborhood restaurant employees act in such a negative manner. Saturday night was a history making event in our town. It was a HUGE deal to a lot of people. We chose to celebrate with Applebee’s and this is what we get. I will admit it is VERY disheartening! Good customer service really is hard to come by!
My name is Mark and I was recently fired from Applebee’s (shocker) for what I consider to be the most disgusting reasons possible – 25 days before Christmas.
You see – last week I had a 3 top run up an 81 dollar tab (pretty high for Applebee’s), excuse themselves to smoke, and never return. Of course my options were to take a write up or pay – neither of which I was willing to do, so I found one of the guests by complete chance at the Walmart behind the restaurant between my shifts.
This lovely human being tried to run but I caught him and asked him to pay for his bill. We walked across the parking lot of Walmart, into Applebee’s where I thought he would pay. He didn’t. He never did.
Instead, I was sent home for 3 days while they discussed my employment and they then fired me. You see, apparently the group that owns this chain of Applebee’s (AIG or Apples Investor Group) has a policy in place that no one can confront a guest after they breach the door way. I was never aware of this policy and my manager admitted he wasn’t either. Where do I go from here? What do I do? I am writing the paper and called AIG and left a voicemail about how upset I am about all of this.
I know you guys are over a quarter million likes so maybe, just maybe, you can help.