What Can I Do About A Server Who Never Tips Out?

Dear IYCATT-ers,
So I’ve been working at the same restaurant for almost 8 years and became a bartender there about a year ago. It’s always been customary that the servers tip the bar 10% of their bar sales and most everyone does. But we have one server who has been there for a couple of years who refuses to tip! She started out as a host and togo, but started serving for a few months now.  She doesn’t even tip her busser! She says by law she doesn’t have to tip! True, she doesn’t. She busses all of her own tables so she feels she doesn’t have to tip her busser, which is fine. However, she upsells more alcohol and flavored teas than anyone in the whole restaurant, which is great, but she does not tip out her bar! Ever! To top it off she’s one of those servers who, no matter how busy the bartenders are, will come stand right there asking for her drinks! This has been brought to her attention several times and her response is always the same…”we’re all here to make money and by law I don’t have to tip anyone!”

Has anyone else ever have to deal with someone like this? Any thoughts and/or suggestions on how to deal with it?

Submitted Anonymously

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A Former Coworker Took A Bad Video Of Our Restaurant And Posted It Online

A former co-worker took a video of the restaurant I work at and posted it online. I told the manager about it because I love my job and the people I work with and would hate to see anything bad happen to the restaurant. The video is the cook going around the kitchen showing all the disgusting things that are in the restaurant. Of course he takes the video after we have a busy rush when there are a lot of dishes, food pushed under the grill and fryers, all the gross things that 75% of the time aren’t there. It was before he did his nightly cleaning duties as well and the video makes it look like we should be shut down. We are open 24/7, 365 so come on, how clean can we really get the place.

I guess I’m just wondering what you guys would do if it was your restaurant. I take pride in the place I work at and have been trying my best to defend it. Especially when I know that when I work graveyards I and it was slow I was cleaning like crazy, even scrubbing the floors on my hands and knees. The video was taken over 6 months ago and is now starting to go around Facebook, even some of my friends and shared it and is passing it around. I’ve posted my comments on them as well telling them that’s not like the video. We even had a surprise inspection from the Health Department because they saw the video.

Any advice would be nice, I’m not sure what to do or how to go about taking the video down. I know that’s not really my responsibility either but I just hate for more people to see the video and think that they shouldn’t eat here anymore.

~Amanda