What Can I Do About A Server Who Never Tips Out?

What Can I Do About A Server Who Never Tips Out?

Dear IYCATT-ers,
So I’ve been working at the same restaurant for almost 8 years and became a bartender there about a year ago. It’s always been customary that the servers tip the bar 10% of their bar sales and most everyone does. But we have one server who has been there for a couple of years who refuses to tip! She started out as a host and togo, but started serving for a few months now.  She doesn’t even tip her busser! She says by law she doesn’t have to tip! True, she doesn’t. She busses all of her own tables so she feels she doesn’t have to tip her busser, which is fine. However, she upsells more alcohol and flavored teas than anyone in the whole restaurant, which is great, but she does not tip out her bar! Ever! To top it off she’s one of those servers who, no matter how busy the bartenders are, will come stand right there asking for her drinks! This has been brought to her attention several times and her response is always the same…”we’re all here to make money and by law I don’t have to tip anyone!”

Has anyone else ever have to deal with someone like this? Any thoughts and/or suggestions on how to deal with it?

Submitted Anonymously

The Restaurant Episode 13: Bob The Manager

The Restaurant Episode 13: Bob The Manager

A web series that peeks into the lives of servers and bartenders working in a restaurant in Chicago.

With the crew up to their old antics, its up to Bob the Manager to set an example and remind them all why they do what they do.

See more episodes from The Restaurant HERE

The People At My Job Are Like Family

I love being a server. It can be difficult at times but what you put in you definitely get back. Recently my dad broke both of his arms in a motorcycle accident and couldn’t work. To help my parents I moved back home to pay bills and help my dad. The commute was too big so I had to quit my job. I had been there for 2 years and all my regulars knew when my last day was and they all came in to see me. Each regular whether it be adult or child gave me a hug and said they would miss me but know I would go on to do great things. I cried multiple times that day not realizing that these people have become a significant part of my life talking about their kids, jobs, church, jobs, or just local drama until that moment.

This was about 6 months ago. Fast forward to today and I was able to go back to my old job and they welcomed me with open arms. I was with coworkers I know and love and who have become become brothers and sisters to me. The best part was seeing all the kids smile when they remembered me or the adults giving me hugs welcoming me back and immediately asking for my schedule which I was happy to give.

I felt so loved today. When you have people like this around you every day it no longer is a job but becomes a day with the family. This is a huge reason why I love this industry and will continue to be in it.

(Submitted By Anonymous)