Steven to Olive Garden:
so,my wife and i had one day off together so i asked her what would you like to do,her response was lets use the gift card we have and get dinner.so after 1.5 hours we had no dinner and a waiter asking us
if we wanted a to go box for the bread sticks because he had a issue and someone else was supposed to take care of us.so i don’t want anything from you no apologies no please give us another chance because i have talked to people on the east coast and here in tn and i here the same thing, so keep doing what you are doing and you will fail i am not happy where i am at but i do my job i have one thing to do take care of my family so i do my job happy or not i do my job maybe you need to look at your people and ask what is right. I will not be back until something changes
Nicholas: Tipping should be banned. Minimum wages guarantee an expectation of quality of service from the employee to management which benefits the customer and the business. Low performers are easily fired and high performers have a secure salary and no right to bitch about customers who don’t want to pay more than is advertised. Ultimately, never blame the customer you morons. If you don’t like your job then quit and travel the world, it’s too easy.
I’m so disappointed in my favorite restaurant. First you get rid of the hot towels. Then you make me bring someone with me in order to use (my) BIRTHDAY coupon so that you can get some extra money on the side and so you don’t feel like your missing out on some extra cash and then…….. YOU REFUSE TO PUT EXTRA GARLIC BUTTER ON CARRY OUT RICE THAT IS TYPICALLY DRY!!!! WHICH I KNOW SINCE I GO EVERY FRIDAY FOR LUNCH. And to add insult to injury you have the worst manager managing your location in Farmingion Hills, MIchigan at 21150 Haggerty Road. She needs a refresher course in customer service. I think she should be replaced with someone who actually likes their job and values others as people and not as walking dollar signs. It took three separate instances of bad service before I was forced to address this on their home page. Please let people who do not dine in have the choice of having extra garlic butter added to their rice in stead of trying to charge them. Your not charging for extra garlic butter at the table…. are you?