Steven to Olive Garden:
so,my wife and i had one day off together so i asked her what would you like to do,her response was lets use the gift card we have and get dinner.so after 1.5 hours we had no dinner and a waiter asking us
if we wanted a to go box for the bread sticks because he had a issue and someone else was supposed to take care of us.so i don’t want anything from you no apologies no please give us another chance because i have talked to people on the east coast and here in tn and i here the same thing, so keep doing what you are doing and you will fail i am not happy where i am at but i do my job i have one thing to do take care of my family so i do my job happy or not i do my job maybe you need to look at your people and ask what is right. I will not be back until something changes
Lousy food, sh*t service, non-existant customer service…We only visit 3-4 times a year, but the last time was the worst-visit-ever!!!!!
On New Year’s Eve, we sat at our table for over 10min before anyone even came by (I was SECONDS away from pounding the table w/the salt shaker to get some service)…”This isn’t my section, I just noticed you” (says the incompetant rube who came by) before taking our order.
The place was nearly empty when we sat down (6:45pm) yes, we DID see the manager…a guy wearing a purple shirt, glasses, and had a bit of his belly fat dropping out…from a distance, talking at some other table, away from us.
Our drink orders came 15min after we’d asked for them, and our FOOD…again, we were seconds away from walking away then 7 there it was so bad. (Have you ever ordered a chicken dish that tasted like FISH?!?)
Oh, the server DID ask how our food was—10 SECONDS AFTER IT ARRIVED!!! The rest of the time????
We’ve been regular customers at D&B for the past 5yrs, but this is the last straw! We don’t expect our asses to be kissed, but we would appreciate a little respect, and NOT be treated like 2nd or 3rd class citizens, just because we happen to be Canadian!
And as for the feedback line, don’t get me started on that! (Let’s just say, I’d have better luck talking to a brick wall…Sort of like this pointless exercise right now.
You’ve proven you don’t care what anybody thinks at all, just so long as the money keeps rolling in.
Sounds like someone needs to remove the stick from their arse…eh?