After receiving bad service, a customer left this unexpected note and tip behind for his server…
Dear Patricia T,
I am attempting to show you more kindness and attention than you showed me today. I have also arranged to buy your meal during your shift with your manager as well. I was once a server and I know it sucks! I had crappy days and bad tippers but never gave attitude. It was always about guarding my words and actions and rising to the job I was hired to do. Take the money and buy a snickers.
“The black guy they sat in your section and you didn’t want to serve because the don’t tip”
Have you ever adjusted your service based on a stereotype?
Michelle: Dear Cheesecake Factory can I please make a suggestion for people who have allergies. I went for the second time and my order had onion rings and I noticed that they seamed “off” I asked my server if the oil they used to cook the rings and fries in was were they cooked the shrimp and fish in and she did not know but would check for me. Upon returning she she said YES they did they use the same oil for EVERY THING! I am allergic to fish and shell fish and know of others who are, there was nothing listed on your menu stating that the oil was used for every thing; so you may what to list this for future use so people like myself will know. PS I was not even offed something else as a side or a discount so that is something you might want to address also.