Lousy food, sh*t service, non-existant customer service…We only visit 3-4 times a year, but the last time was the worst-visit-ever!!!!!
On New Year’s Eve, we sat at our table for over 10min before anyone even came by (I was SECONDS away from pounding the table w/the salt shaker to get some service)…”This isn’t my section, I just noticed you” (says the incompetant rube who came by) before taking our order.
The place was nearly empty when we sat down (6:45pm) yes, we DID see the manager…a guy wearing a purple shirt, glasses, and had a bit of his belly fat dropping out…from a distance, talking at some other table, away from us.
Our drink orders came 15min after we’d asked for them, and our FOOD…again, we were seconds away from walking away then 7 there it was so bad. (Have you ever ordered a chicken dish that tasted like FISH?!?)
Oh, the server DID ask how our food was—10 SECONDS AFTER IT ARRIVED!!! The rest of the time????
We’ve been regular customers at D&B for the past 5yrs, but this is the last straw! We don’t expect our asses to be kissed, but we would appreciate a little respect, and NOT be treated like 2nd or 3rd class citizens, just because we happen to be Canadian!
And as for the feedback line, don’t get me started on that! (Let’s just say, I’d have better luck talking to a brick wall…Sort of like this pointless exercise right now.
You’ve proven you don’t care what anybody thinks at all, just so long as the money keeps rolling in.
Sounds like someone needs to remove the stick from their arse…eh?